請在下方輸入序號來確認您的產品保固狀態
如何找到我的產品序列號?
1. 下載excel範例檔案
(下載excel範例檔案可以大量查詢多筆序號。越多筆序號做查詢會需要更多時間。20-30筆序號查詢大約需要1分鐘。)
2. 根據檔案內格式填寫序號之後上傳
3. 按下"申請"按鈕查詢
For more information on battery warranties, check out the link below.
Laptops and Tablets' Battery
For full details of what is included in your devices warranty please refer to the warranty terms and conditions.
(US/Canada) : 3 years & 5 years (EU/WW) : 3 years & 5 years (AU) : 3 years & 5 years (LATAM) : 3 years & 5 years
(US/Canada): 3 years (EU/WW) : 3 years (AU) : 3 years (LATAM) : 3 years
(US/Canada): 3 years (EU/WW): 3 years (AU): 3 years
Introduction 1 year & 3 years
在Getac原包裝紙盒的側面上便有標示產品的序號。
筆記型電腦及平板電腦的產品序號通常標示在產品的背部或底部。
手持產品的序列說明: 而手持產品的序號通常貼在放電池的位置，請將電池拿起即可看見。
Getac產品的電池提供一年的原廠保固
如果Getac電池在保固期內保持其充電容量的50％，則認為該電池是良好的。 您可以參考以下連結下載Getac Utility 以檢測電池的健康狀況。 https://support.getac.com
Getac BC-04 batteries are covered by Three (3) or Five (5) years warranty support depends on purchase order.
Getac BC-04 batteries are considered good if their health status remains above 70% within two years of shipment. After two years and before the end of the warrranty period, batteries are considered good if their health status remains above 50%.
Refer to our FAQ see how to check BC-04 batteries health condition.
