1. On your Original Getac Box
The serial number is located on the side of your original Getac product box.
2. On your Getac Product
The serial number is usually located on the bottom or back of Getac notebook and tablets.
Note for handheld owners:
1. Battery Warranty
Getac batteries are covered by One (1) year warranty support.
2. Check the Battery Health Condition
Getac batteries are considered good if it maintains 50% of its charge capacity during the warranty period. You can refer to below link to download the Getac utility to detect batteries health condition. http://testsupport.getac.com