Warranty Check

To verify your warranty status, please enter your serial number below.

How do I find my product serial number?

1. Download the excel template

(Downloadable example of an excel file to be used for mass SN upload.More SN check will cost more check time. 20-30 SN will take 1 minute.)

2. Follow the excel template to edit and upload it



3. Click submit button and search S/N

Battery Information

For more information on battery warranties, check out the link below.

Laptops and Tablets' Battery

Laptops and Tablet's Warranty

For full details of what is included in your devices warranty please refer to the warranty terms and conditions.

  1. Bumper to Bumper Warranty

    (US/Canada) : 3 years & 5 years
    (EU/WW) : 3 years & 5 years
    (AU) : 3 years & 5 years
    (LATAM) : 3 years & 5 years

  2. Limited Warranty

    (US/Canada): 3 years
    (EU/WW) : 3 years
    (AU) : 3 years
    (LATAM) : 3 years

  3. Battery Warranty (EX80 only)

    (US/Canada): 3 years
    (EU/WW): 3 years
    (AU): 3 years

  4. Accessory Warranty

    Introduction 1 year & 3 years